How to Void a Manual Invoice or Manual Credit

Manual Invoices or Manual Credits can be voided. (System generated invoices cannot).

To void a manual invoice:

1. Grab the manual invoice/credit number
2. Go to Accounts Receivable
3. Find Document
4. Search Text = enter the manual invoice/credit number
5. Click GO
6. The system will display the document with it’s number
7. Then click the edit pencil to the left of the customer invoice
8. Review details – if it is the invoice that needs to be voided – you can click the VOID icon found at the top (screenshot 2).