How to Process Manual Payments 

There are two (2) steps to recording payments.   

• Step 1 – Record the payment against the account. 

• Step 2 – Create the bank deposit.
  • Bank Deposits are only required if your payment method requires a holding account OR is being processed by ChildCarepro (CCP Payments/ Telecom).  

NOTE: You can record payments on different days and only generate the bank deposit when you are ready to do the physical bank deposit or create the upload file. 

2. You can make a single payment, or you can do batch payments (recording payments on multiple parent/payer accounts).  When generating a single or multiple payment, the screen will display all outstanding amounts for all the parents/payers, and you will select which payments are being recorded. 
    
   Once selected, you will proceed to step 2 – generate the bank deposit.  

FOLLOW THESE STEPS:  Singular Manual Payments  

Enter the payments.  

1. Select Accounts Receivable.  
2. Select Payments.  
3. Select Mode: Manual Payments.  
4. Select the contacts that are making a payment.  
5. Select the payment method. 
6. If you selected PAD, select the payment method information. 
7. Enter in the payment amount.  
8. Select Create.  

FOLLOW THESE STEPS:  To Process Batch Payments  

Enter the payments.  

1. Select Accounts Receivable.  
2. Select Process Batch Payments.  
3. Select Mode: Manual Payments. 
4. Select Location 
5. Select GO  
6. Select the contacts that are making a payment.  
7. Update the payment amount, if different then current outstanding amount.  
8. Select the payment method to process. 
9. Select Create. 

  

FOLLOW THESE STEPS:  To Process EFT Batch Payments  

1. Select Accounts Receivable.  
2. Select Process Batch Payments.  
3. Select Mode: Payment Agreements. 
4. Select Date of the agreement.  
5. Select the payment method. 
6. Select GO  
7. Select the contacts that are making a payment.  
8. Select Create. 

Close the Bank Deposit: Manual   

NOTE: eTransfers will not appear on a bank deposit report, as they are deposited directly at the time of receipt.

1. Select accounts Receivable.  
2. Select Payments.  
3. Select Bank Deposit.  
4. Select a Mode = Deposit – Manual 
5. Select all the payments that will be deposited.  
6. Select the Post icon found at the top of the screen 
7. Select the Print icon found at the top of the screen to print and/or save the PDF

NOTE: If you do not see a payment or a bank deposit, please use the <> arrows to scroll through.

Close the Bank Deposit: EFT 

Closing the deposit is what notifies CCP Payments/ Telecom to process and pull the funds.

1. Select accounts Receivable.  
2. Select Payments.  
3. Select Bank Deposit.  
4. Select a Mode = Deposit – Payment Agreement 
5. Select Date 
6. Select Location 
7. Select Payment Method 
8. Select all the payments that will be deposited.  
9. Select the Post icon found at the top of the screen 
10. Select the Print icon found at the top of the screen to print and/or save the PDF

NOTE: If you do not see a payment or a bank deposit, please use the <> arrows to scroll through.

Reversing a Payment  

1. Accounts Receivable.  
2. Payments.  
3. Payment Reversal.   
4. Payment = Select the search button.  
5. Contact Name = Enter in the payer’s name.  
6. Select = GO.  
7. Select the payment that needs to be reversed.  
8. Select POST.