How to Void a Manual Invoice or Manual Credit

Manual invoices or Manual Credits can be voided. (System generated invoices cannot).

To void a manual invoice:

1. Grab your invoice number
2. Go to Accounts Receivable
3. Find Document
4. Type in your Invoice number under search text
5. Click GO
6. Then click the edit pencil to the left of the customer invoice
7. Review details – if it is the invoice that needs to be voided – you can click the VOID icon found at the top (screenshot 2).