How to recollect payment after payment reject (wrong banking information entered)

You will need to add the new bank account first. Update the PAD agreement for future pulls and then discontinue the old bank account.

You cannot discontinue a bank account associated with an active PAD agreement.

How to recollect payment through Manual Payment, in this case should be:

1. Accounts Receivable
2. Payments
3. Manual Payments
   • Contact = Parents Name
   • Reference Contact = Parent
   • Date = Today’s date
   • Reference = You can add information here, it will show on the statement
   • Payment method = Select the PAD
   • Payment Method = Select the bank account
   • Payment Total = The amount you want to pull
   • Select the POST

Go to the bank deposit and submit for collection.