If the subsidy was missed on the last statement, please follow these steps:
- Accounts Receivable
- Billing
- Create a manual credit to the payer,
- Make sure to reference the child,
- Under “Lines”
- click the + icon
- in text box “Item” > Enter “charged to subsidy”
- Fill out relevant information
- Click check mark to confirm,
- Review information
- Click the POST icon when to complete

