FAQ: Why do I not see my billing periods when I do “pre-billing”

When previewing the invoices under Accounts Receivable > Invoice Services > Period Billing Processing, and the “Customer Statement Period” are not displaying the current/ new periods, the billing periods must be added in the setup.

To do so:

1. Select Setup
2. Select Accounting
3. Select Statement Setup
4. Edit the Childcare
5. Click “+” add Customer Statement Period

Enter the:

• Start Date
• End Date
• Grace Date
• Statement Date
• Due Date
• Statement Message = optional. Message specific to this billing period.
• click the checkmark to apply
• click the SAVE icon to save all changes

For more information, see “Statement Setup – How to setup/ update statement periods“