ChildCarepro™ is a “CRM” Client Relations Management Software – All contacts belong to the organization and are assigned and moved within your locations. This fundamental structure, eliminates duplicate records, allows one point of entry, one profile displaying history of services! Children, parent, family support, professional, HR, home provider residents, schools, instructors, suppliers, are all accessible from one menu – Contacts. Information captured and displayed varies based on the role and responsibility of the contact. Building History profiles enables to capture the long-term engagement with each contact, each family!
Contact Definition – A Contact is one individual, one supplier, one school, one identity within your organization. Information captured is relative to the role and responsibility this contact has within the organization.
People belong to the organization and are assigned to locations. This type of structure facilitates the movement of contacts throughout the organization. This allows Guardians/ Parents and HR to be assigned one or more locations. It reduces the risk of duplicate contacts throughout the system.
Transfer of children and the services within locations is easy. The children’s services are ended at one location and are setup at the new location. The entire history of the contact transfers with the individual. This allows the user and organization to track a history – from the onboarding of the individual to the graduating out of the organization. This gives a complete history of the services rendered to one family.
Same applies for HR. HR can be assigned at a specific location, assigned tasks, and reassigned to another location at any given time. This could be for one day or multiple days. When tracking hours and location of work, once assigned to a location, the HR will appear in real time attendance for that specific location.